Frequently Asked Questions - Affiliate Program |
Below are some of the most frequently asked questions by prospective and existing Affiliates.
If you have any additional questions, please Contact Us. We'd be happy to assist.
| Q. |
Do I need a website to become a Wealth Traders Affiliate? |
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| A. |
Whilst our application form requires a website to be nominated, we will accept Affiliates without a website if they send us an email advising their background. We have several successful Affiliates who market through traditional channels rather than online. |
| Q. |
Are there any limitations on who you accept as an Affiliate? |
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| A. |
The limitations which apply are detailed in our Terms of Service. |
| Q. |
Can I promote a single product only? |
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| A. |
Many of our Affiliates promote one or two products only, whilst others promote all offers. The choice as to what you promote is yours! Our recommendation is to stick to those products which suit your reader / visitor base. Some of our products do have general appeal and so they may warrant testing! |
| Q. |
What is your SPAM Policy? |
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| A. |
We require that all email campaigns are Can Spam compliant - i.e. full address and contact details are provided plus an unsubscribe link. Please review our Terms and Conditions for more details. If you Spam, your account will be automatically suspended and all commissions due will be withheld.
We use some sophisticated tools for identifying spam and have already terminated Affiliates who chose to pursue that line. Terminated affiliates are added to a "group list" used by many other groups in determining whether to approve an affliate or not, so the implications of being terminated in this fashion are broad! |
| Q. |
How often do you pay your Affiliates? |
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| A. |
We close each month off on the 4th of the following month and forward checks by the 15th of the month. Payments are made by check. Please allow 14 days for receipt.In some instances, payments may be issued direct by our Advertisers. |
| Q. |
How long does your tracking code remain active? |
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| A. |
Our tracking system uses cookies which remain active for 365 days. When you select a link or banner from our Affiliate control panel, a code is automatically allocated so we can track it as being tied to you. This then forms the basis of our paying you commissions. Cookies are set so that the "last visited" cookie gets credit. This is the fairest process for allocating sales in the long term. |
| Q. |
How do I go about running an email campaign? |
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| A. |
Copy for many of our offers is available within the program or upon request.For any Investment-related offers, we require that a suitable Disclaimer is placed at the bottom of each email campaign. We can provide a standard Disclaimer if required. |
| Q. |
What is your policy on returns? |
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| A. |
Our Advertisers offer from 60--180 day money back guarantees on their products. If one of your clients requests a return of monies, they will respond accordingly (or we will on their behalf if all is handled through our shopping cart). The commissions payable to you will be adjusted. We run sales statuses in our reporting and so any refunds are marked accordingly. |
| Q. |
How do I know when sales have been made? |
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| A. |
A notification is automatically sent to you through email whenever a sale is recorded. You can check your account status at any time by logging into your Affiliate management console and checking your current commissions online. |
| Q. |
Which is the best marketing collateral to use? |
| | | | A. |
We provide multiple link and banner options as these must fit in and have impact with your web site. It's up to you as to which you feel works best for you. Our tracking software provides you with detailed statistics on each banner / text link / text ad you use and so you will quickly get a feel for what works best for you. |
| Q. |
Can I produce my own customized banners and copy? |
| | | | A. |
Yes you can but as a matter of courtesy and to avoid any problems, it is always best to convey a copy to us so we can present to our Advertisers to ensure no problems. |
| Q. |
Can I add my own tracking link onto yours to measure the effectiveness of my advertising? |
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Yes. Contact us and we'll walk you through the process for doing this. |
| Q. |
How does your 2nd Tier program work? |
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We pay a 10% commission on the commissions earned by your 2nd Tier. Therefore, if the commission due to your 2nd Tier is 50%, you earn 5% of the total sales price. 2nd Tier commissions are calculated at month end and so will not appear in your earnings until that time. |
| Q. |
Do you plan to expand your portfolio? |
| | | | A. |
Yes, but we are very selective about what we will run and who we will deal with. Our #1 objective always is to ensure the product / service is what is claimed and that acceptable fulfilment and support are provided. When we handle all through our own facilities, we know we can manage this correctly. Our #2 objective is to ensure we get paid - so we can pay you. See our Selection Criteria below for more on this. |
| Q. |
Do you have a Helpdesk I can contact when needed? |
| | | | A. |
We have an automated Helpdesk - you can submit any requirements you have through the form on our Contact Us page. We aim to respond to all requests received in the Helpdesk within 24 hours. We can also provide you with access to the tracking facility if required. |
| Q. |
What fraud controls do you have in place? |
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We have fraud controls at three levels:
- Our Cart utilizes our Payment Processors fraud control facilities.
- Our tracking software has extensive fraud control facilties.
- Additional manual checks supplement these automated facilties.
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| Q. |
Will you run a special program for me? |
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Yes. It depends on your marketing plan and volumes involved. We would be happy to introduce your requirement to our content partners. |
| Q. |
What are your product selection criteria for your Affiliate Program? |
| | | | A. |
We actually have quite a few...
- We are not into featuring hundreds of offers. FOCUS is more important to us.
- Fundamentally, the old adage of “healthy wealthy and wise” applies to all of our featured offers. It doesn’t matter if someone inherits wealth -- creates their own wealth – or wins wealth. Everyone wants to create more wealth -- and once they have it, they want to build further ... and enjoy it. Only products / services related to any of these areas are featured in Wealth Traders.
- Our content partners must be able to demonstrate a commitment to their business … and their clients. There is no point in promoting a product or service where the content partner does not fulfil and meet customer expectations when it comes to general customer service, refund requests, etc.
- The content partners sales materials must not make false claims. This particularly applies to investment offers which state (for example) “you will make $xxxx return in the next 20 days”. Even with a money back guarantee, we prefer not to be associated with such claims.
- The base product / service within any offer must have a proven track record – either online or offline. In fact, we like Advertisers who have an offline business as the associated costs are inherently much higher than online and so this is a further demonstration of their commitment to their business.
- The authors of training related campaigns actually have the experience and credibility to provide what is claimed in their sales materials. We do not promote products / services which have been quickly compiled to produce short term returns, as is the case with many of the get-rich-quick promotions floating around the Internet. We believe that value and substance always win out, even if the short term returns are not as great. After all, it is our and your reputation that is on the line whenever one of our offers is put in front of your customers / visitors.
- Our content partner has the means to be able to pay our Affiliates. We do not guarantee that this will always happen - refer to our Terms and Conditions for our policy in this regard. However, we have worked with all of our "current" content partners for quite some time and therefore know their track history in this area. The fact that most offers are handled through our own shopping cart means the onus for payment is on us, rather than our partners.
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